Document Management for Healthcare Providers

More than any other office environment, healthcare providers are required to ensure the highest level of document management and security as they comply with strict HIPAA regulations. Most medical offices allocate costly space to store paper, hire people to manage it, and use copiers and faxes to duplicate and distribute it. Even the most efficient offices struggle to maintain accurate patient records while complying with increasing privacy regulations, and managing the endless maze of insurance submissions and patient billing.

Paper based processes are time consuming and unproductive. As your fees are pushed downward in the managed care environment, sifting through all that paper makes it difficult to maintain affordable, quality care.

Streamline Paper-Intensive Work Processes and Reduce Costs

Future Perfect Solutions answer to the paper shuffle is our Document Management for Healthcare Providers solution. This solution captures paper documents digitally and manages them securely. Documents are stored in structured folder environments, and the system includes intelligent search and retrieval tools that translate to quicker response time and improved customer service. Streamlining paper-intensive processes is crucial to containing operations costs.

Accelerate Payment Cycles

We help you accelerate the billing process by

  • Eliminating time-consuming searches
  • Providing claims processors and service representatives with instant access to information
  • Automatically routing scanned documentation through your verification, coding and billing workflow
  • Providing on-demand access to EOBs, claims, statements and remittance information
  • Enabling faster discrepancy resolution

Improve Admissions Efficiency

This solution streamlines admissions procedures and simplifies the work of front-desk personnel by allowing them to quickly scan and process these items:

Insurance cards Driver’s licenses Patient histories
Lab results Referrals Privacy notice
Acknowledgements and other documents  

Once this information resides in the repository, staff can easily access and review it when the patient arrives for future visits.

Streamline Records Operations

In addition to providing your staff instant access to patient information, our Document Management for Healthcare Providers solution provides extensive search capabilities enabling them to quickly locate information buried deep within records. Flexible workflow rules automatically route records to the providers who need the records.

Electronic Medical Records and Practice Management Integration

Integration with certified Electronic Medical Records (EMR) and Practice Management (PM) systems is crucial for your success. This solution bridges the gap between the EMR system and the rest of the office. The integration helps medical offices streamline their paper processes and meet HIPAA regulatory requirements.

It augments the collection of patient information by EMR systems with electronic documents for a complete medical record. By capturing documents gathered from multiple sources and storing them in a central location, HIPAA compliance is maintained. Our document management solution ensures confidential medical records are stored and controlled for rapid and accurate accessibility, distribution, tracking and reporting.

A full list of EMR systems that integrate with our Document Management for Healthcare Providers is provided for your reference.

Improve Customer Service

Easy integration into existing office processes delivers the power to get organized and increase productivity. Every health care facility and department within, regardless of size, will benefit from the ease of use and improved client service.

Security & Compliance

Embedded within our document management solution is a sophisticated security infrastructure that stores data in a central electronic repository with administrator granted permissions and access. Additionally, it promotes HIPAA compliance by ensuring confidential medical records are stored and controlled for rapid and accurate accessibility distribution, tracking and reporting.

Document Management — Single Department or Enterprise Wide

Our healthcare solution can be deployed and structured to allow a single office or multiple offices to retrieve, update and distribute patient records, invoices or prescriptions — simultaneously and instantaneously. Organizations with multiple offices have instant access to the most accurate information to enhance collaboration.

In summary, the business benefits of our Document Management for Healthcare Providers include:

  1. Protect patient records with strict user-control and information audit trail
  2. Promote compliance with HIPAA and other regulations
  3. Accelerate billing and collection cycles
  4. Improve Admission Efficiency
  5. Manage insurance claim process more effectively
  6. Reduce paper record storage costs (on-site and off-site)
  7. Reduce photocopying, paper and toner costs
  8. Reduce labor costs
  9. Accelerate access to patient records from minutes or hours to seconds
  10. Protect against loss due to disasters